I recently created a site in SharePoint and I need to setup a maintenance/support agreement for the site. In addition to the site, there are some custom modules that were developed that we monitor. What considerations should I be making when determining how much to charge for supporting the SharePoint site and any custom applications developed for the site?
The question is too localized and applicable only to the author and is a poor fit for P.SE
Good question, but broad scope
The question is open enough that it does not need the specifics of that application.
In this case, the answer would be roughly equivalent to Camels and Rubber Duckies. As this has already been answered - I believe the OP should be pointed to the article and the question closed. Attempting to have people rewrite C&RD in a shorter form will leave something out.
Bad question, too broad scope
The question is vague and asking for a class on economics and marketing - and a poor fit for P.SE.
I don't believe that "how much I should charge" is a good fit for P.SE. It becomes either a question that cannot be answered, or one that requires a significant amount of text for the answer to be done correctly.
Your questions should be reasonably scoped. If you can imagine an entire book that answers your question, you’re asking too much.
Just a quick look on amazon...
Yes. Cost estimation is a very important part of software engineering. Although this question specifically refers to SharePoint, I would suspect that a good answer would include useful information for anyone who is creating and selling software under a maintenance contract as well. I'm not too versed in cost estimation, but perhaps more information is needed to adequately answer the question and comments should be used to elicit this. However, I believe that addressing how to determine costs of a development and maintenance project are covered in the field of cost estimation, and this is covered in our FAQ by both software engineering and freelance and business concerns. This might be too broad in its present form, but it's not off-topic.